Our Standard
The Decision Desk Charter
This is not a slogan. It is the standard against which every review, recommendation, and conversation is judged.
Our Commitments
What you can hold us to
Ten commitments, made publicly and kept on every call.
- 01
We separate guarantees from assumptions.
- 02
We examine existing coverage before recommending replacement.
- 03
We explain meaningful tradeoffs, not merely favorable features.
- 04
We disclose our agency role, carrier relationships, and how we may be compensated.
- 05
No application begins during Decision Triage unless you request it.
- 06
The outcome may be Keep, Adjust, Add, Replace, or Wait.
- 07
Your contact information is never sold.
- 08
Sensitive policy and medical information is handled through a secure process.
- 09
We do not create false deadlines or use resetting countdown timers.
- 10
We identify when tax, legal, investment, or other professional advice is required.
Our role, stated plainly
Life Decision Desk is a licensed insurance agency and does not represent every insurer or policy available. When coverage is purchased through us, an insurance company may compensate the agency. Availability, underwriting, policy provisions, and pricing vary by insurer, state, and individual circumstances.
Questions about this charter or how a review works? Call (800) 123-4567. The same standard applies to that conversation.
Free · No obligation
See the standard in action
Start with a 10-minute Decision Triage and judge us against these commitments yourself.